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IRD Consultancy

Who We Are

Welcome to IRD Consultancy, the ultimate partner in driving revenue and success for luxury retail brands.

If you could work with a Strategic Partner which could provide you with a ‘Revenue Growth Support Model’ which would make a Transformational Difference to your International and Domestic business performance– would you?

Using a highly Sophisticated approach to Uncover the levels of Trapped Revenues, we have discovered that Luxury Retailers are Sacrificing up to 50% of their International Revenue Potential and up to 30% of their Domestic Revenue Potential.


If you are planning next year’s Budgets and want to understand where revenue growth opportunities exist in your International and Domestic Businesses. In that case, we are more than happy to ‘Share Insights’ and our approach to Growing Revenues and Reducing Costs.

There is always frustration within every Luxury Retail Business if Annual Revenue Targets are not being achieved. The biggest problem most retailers have is that they can’t uncover the reasons for the Gap in Performance. 

For example, underperformance is often blamed on Low Footfall, the Economy or the absence of Tax-Free Shopping in the UK. This can be very dangerous because it can disguise some fundamental issues that could bridge the revenue gap if addressed.

This is why IRD has developed a suite of tools that look at all the performance drivers within a retailer’s network and identify the levels of Trapped Income. 

Trapped Income is the gap in revenue between what the Retailer is delivering and what it could be delivering if it was operating at an optimum level.

IRD have a suite of Intelligent Solutions designed to address all the gaps in the ‘Sales and Service Operating Model’ and in doing so ‘Release these Trapped Revenues’


Contact us for a 1-hour consultancy call to find out more.

Recruitment Excellence

Our talent acquisition experts scour the globe to identify individuals who embody the essence of each of our partner brands. We handpick staff members who are not just employees but brand ambassadors.

Drive-To-Store cutting-edge technology (Footfall Generation

We pinpoint and attract the right international clientele visiting your city, those who appreciate and resonate with your luxury offerings, ensuring that every interaction is an opportunity for a successful purchase.

IRD Training Academy

Our rigorous training programs elevate your staff to become paragons of luxury service, creating memorable experiences that keep clients returning. We believe that knowledge and confidence are the cornerstone of exceptional service.

Market Mastery

Navigating the ever-evolving luxury market landscape is both our passion and our expertise. We provide our partner brands with insights, strategies, and advice to keep them at the forefront of this dynamic industry.

Why Choose Us?

In a world filled with options, what sets us apart is our unwavering commitment to excellence.

We are obsessed with luxury retail, and everyone at IRD has been a successful retailer who spent many years on the shop floor in major shopping cities like London, Paris, Milan, Kuala Lumpur, and Dubai.


Join hands with us, and together, we will redefine the boundaries of luxury retail, one unparalleled experience at a time.

IRD Consultancy
IRD Consultancy
IRD Consultancy
IRD Consultancy
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